How it works

Plan the day in minutes. Change it in seconds.

CrewControl brings together the four things a field service day runs on: the board, the technicians, the customers and the numbers.

Dispatch board

Every crew and every job on one screen

Crews down the side, the day across. Drag a job, and CrewControl checks skills, drive time and the rest of the day before it lands.

Technician app

The day in their pocket

Jobs, addresses, gate codes, notes and photos from the last visit. Updates arrive in seconds, and it works without signal.

Customer texts

No more “where are they?” calls

Customers get a text when the tech is on the way, with a live arrival time, and a summary when the job is done.

Reports

The numbers that matter

Overtime, drive time, first-time fix and jobs per crew, by week, by crew and by job type.

A morning, step by step

07:42. A no-heat call comes in.

  1. The dispatcher drops it on the board as urgent.
  2. CrewControl suggests Crew 7: nine minutes away, with a heating certification and a free slot after their tune-up.
  3. The job lands on Ana’s phone, and the customer gets a text with her arrival time.
  4. Crew 7’s afternoon follow-up moves to tomorrow morning, and that customer is told too.

No phone calls. Under a minute.

Dispatch boardTue 14 Oct · 4 crews · 15 jobs
Crew 3 · DiazTruck 14HV-2291Install, 2 techsHV-2294Service callDone11:48EL-118Panel upgrade
Crew 7 · OkaforTruck 09PL-402Leak, urgentHV-2297Tune-upHV-2301No heat · placedHV-2288Follow-up
Crew 9 · ParkVan 22Done08:52CL-77Office, nightlyCL-80ClinicCL-81Retail
Crew 11 · ShahTruck 17EL-121InspectionEL-124EV charger
For technicians

Built for gloves, ladders and basements.

Big buttons, short words and offline mode. Techs see only what they need for the next job, and everything they record goes straight back to the office.

Tue 14 Oct · Truck 09Your day, Ana
07:00 · PL-402 · doneLeak under kitchen sinkFixed, photos uploaded
09:30 · HV-2297Spring tune-up412 Alder Ave · gate code 4471
Works with what you use

Connects to your CRM, accounting and parts suppliers.

SystemWhat moves
Salesforce, HubSpotCustomers, sites and service agreements in; completed jobs out
QuickBooks, XeroCompleted jobs become invoices
Parts suppliersTruck stock and parts orders
Google and Microsoft calendarsTechnician availability and time off

See your own day on the board.

A 30-minute demo with your crews, your job types and your service area. You’ll leave knowing what it would change.